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Suzuki + Chou Communimedia
Who We Are
Michi Suzuki +

Michi Suzuki
Partner and Principal

In my world, expectations are meant to be exceeded. Having spent more than two decades in the hospitality and public relations industries, I have learned that meticulous customer service is key to repeat business. So I strive to anticipate clients’ needs and I go out of my way to make certain those needs are met. Success requires hard work and taking leaps of faith, neither of which is unfamiliar territory. Failure doesn’t scare me, because I know I’m capable of picking myself up and starting over. I studied Japanese and international studies at Western Washington University and business at the University of Washington. I also received a certificate in public relations from the University of Washington. I am a board member of the Puget Sound chapter of the Susan G. Komen Foundation.

I am happiest spending time with my partner, our two daughters, and our pups, Ziggy and Gus, whose unconditional joy makes me want to live my next life as a dog.
Charyn Pfeuffer   + Charyn Pfeuffer
Director - Social Media

I made my editorial debut while running the Personals & Promotions department at the Philadelphia Weekly with a dating advice column called, “Ask Me Anything.” (Believe me, they did.) A few years later, I shifted my attention from lonely-hearts to food, travel and lifestyle topics – a move that complemented my extensive front of the house restaurant experience.

Over the past 15 years, my work has appeared in more than 100 media outlets including AOL, Condé Nast Digital Media, DailyCandy.comDestination Weddings & Honeymoons,FoodandWine.comMarie ClaireNational Geographic TravelerSan Francisco ChronicleSPASunsetTravelandLeisure.com and Yahoo!

As an early social media enthusiast, I’m most in awe of its power to create community. In 2010, I used Facebook and Twitter to raise funds and volunteer around the world with The Global Citizen Project (link: http://globalcitizenproject.blogspot.com). Twice a year, I co-instruct a course at Writers.com to help travel writers navigate the ever-changing landscape of new media.  

I’m very much a think-big-and-make-things-happen kind of gal who loves to use media tools to share experiences and cultivate engagement. I believe anything is possible.

Sundry stuff: I dig hardware stores, office supplies, mint chocolate chip ice cream, mid-century furniture, thank you notes, studying maps, hard cheese, raw fish, rare meat, living in Seattle with my significant other, Morgan, and our two rescue beasts, Gus and Mimi. 

Colin Baugh   + Colin Baugh
Contract Account Manager

I live by my grandfather’s belief that to be successful in life you have to be smart, you have to work hard and you’ve gotta get a break. If you’re missing any one of these three, you’re sunk. With a tip of the cap to the old man, I have a few principles of my own that have held true. I believe you’ll never see the game if you’re always looking at the scoreboard; that understanding the tangible comes most easily with a mind open to the abstract; and that there is no substitute for genuine critical thought and no richer learning than that born of first-hand experience. To that end, my experience comprises ten years spent in public relations in Los Angeles and Phoenix, and in radio as an on-air personality in several markets. I have a degree in art history from the University of Arizona and I continue to study Italian language.

I’m happiest when I'm learning something new, whether it's the total number of drummers associated with Spinal Tap (24) or suggestions for taming a bengal tiger while the two of you are stranded on a lifeboat in the middle of the Pacific Ocean (Life of Pi).